Where we are

Our Roots

 

 

Since 1870 … at the Health Service
Pedro Prim Fernández, an orthopaedic surgeon and specialist in rehabilitation, founded PRIM in the late 19th century (1870). He was a pioneer who imbued his small business with his vision and work ethic. Not content to set up a prosthetics workshop, in his search for comprehensive treatment options, he went so far as to establish a spa in Alsasua (Navarra). In order to go beyond merely fitting prosthetics, he pursued his patients’ wellbeing by providing a full range of care: diagnosis, treatment and rehabilitation.
Even then, he adopted a full-service approach, focusing on quality of service and providing healthcare that was both professional and compassionate. His philosophy was a key factor that enabled the company to play an important role in the development of Spain’s medical and hospital supply industry.

 

Quality

«Innovation and quality is our company philosophy»

Innovation and quality is our company philosophy. Highly professional teams ensure continually the development and launching of new products and constant improvement in product quality and efficiency, as well as especially designed products to meet the requirements of specific customers / markets.

Our products, considered as medical devices, are manufactured according to the CEE Medical Device Directive 93/42/EEC and its update Directive 2007/47/EC.

Our operations and procedures are developed according to the requirements of ISO 13485:2016 standards.

QUALITY AND ENVIRONMENTAL POLICY 

PRIM manufactures orthotics and orthopaedic products, and distributes and provides technical services for medical devices, manufactures, markets and provides after-sales service for physiotherapy and rehabilitation products. It declares that Quality and respect for the environment is a priority in the performance of its activities in order to satisfy the needs of its clients at any time, with a competitive product, with the participation of all those involved and respect for the environment.

  1. a) The PRIM S.A. quality and environmental system includes all applicable requirements contained in the UNE-EN ISO 13485: 2016 and UNE-EN ISO 14001: 2015 Standard.

The scope of PRIM’s quality and environmental system applies to:

  • Design, manufacture and distribution of orthotics and orthopaedic products.
  • Manufacture of products for rehabilitation and physiotherapy.
  • Distribution and technical service for medial and non-medical devices.
  • Grouping together of medical devices with CE marking.

PRIM’s Quality and Environmental guidelines and general objectives are combined and reflected in its Quality and Environmental Policy, which is defined by Management and is part of the company’s general policy and consistent with it.

The Quality and Environmental guidelines are:

  • Commitment to comply with the requirements and maintain the efficiency of the Quality and Environmental System.
  • Ensure that the products and services supplied to our Clients are safe and reliable and comply with the applicable specifications, standards and codes.
  • Maintain permanent contact with Clients, collaborating together in the improvement of our products and services.
  • Establish actions and programmes aimed at prevention, not just detection and correction.
  • Measure and analyse all data related to Quality and the Environment in order to maintain continuous improvement in the organization.
  • Commitment to products marketed and developed for the prevention of pollution in all phases of the process.
  • Commitment of the whole organization with the prevention of pollution and protection of the environment.
  • Application of all legal requirements relating to the provision of the service and distribution of products, as well as those that the organization subscribes voluntarily.
  • Develop programmes for the improvement of products and services provided with regard to their technological, environmental and quality aspects.
  • Instruct, motivate and involve all staff in the management and development of the Quality and Environmental System implemented.

To implement this Quality and Environmental Policy, PRIM’s management is based on the following directives and standards:

  • Council Directive 93/42/EEC concerning medical devices.
  • UNE-EN-ISO 13485:2016. Medical devices. Quality management systems. Requirements for regulatory purposes.
  • UNEUNE-EN ISO 14001: 2015 Environmental Management System.

This Policy is reviewed at least once a year and updated when warranted by changes made.

This policy therefore provides the framework for establishing and reviewing the environmental objectives and targets of the management system.

PRIM Management shows its commitment through this communication and is responsible for the understanding, implementation and maintenance of the system at all levels of the organization.

(*) Document extracted from PRIM’s Quality and Environmental Manual, revision 17 October 2017, section 5.3.

      

 

Factory

Our Factory currently occupies facilities of over 6.000 m2 in Móstoles (on the outskirts of Madrid) and it has been conceived as a compact Development & Production Unit. This integration gives our production high efficiency in all processes, from conception of the idea to its placing on the market. Our strict Quality Policy is the final link in the chain to ensure that our products reach the market in the best condition. So that all our products are manufactured accordingly with the CEE Medical Device Directive 93/42/EC and its updated Directive 2007/47/EC with the requirements of ISO 13485:2003 standars. In that way, we produce more than 3.000 different items that are distributed both domestically and in foreign markets. This plant focuses its activity on Orthotics product lines with specialized units for the treatment of textiles, plastic and metal.

Following that front line, in the last two years there has been a strong commitment towards technological renovation in order to achieve higher added value products and improved production flexibility. To that end we have added new units for High Frequency sealing of textile products, we have significantly increased our stock of automatic sewing machines as well as die cutting and Velcro-cutter machines and we have incorporated a new automatic cutting machine with Cad-Cam reader system. And we are still planning new investment projects for continuous improvement of our products that will be released in the coming months.

Prim also has a second production facility in Casarrubios del Monte (Toledo) for the development and manufacture of silicone product line, focused primarily on the Foot Care market. We have 3.500 m2, including manufacturing  facilities and warehouse that accommodate the most advanced technology in the sector allowing us to produce under the same standards that we apply to our center of Mostoles. As is the case with our Orthotics products, silicone products are distributed both in the Spanish market and internationally. The warehouse serves to the whole group.

«Continuous improvement processes in manufacturing»

Who is Prim Ortopedia

 

«Prim Ortopedia develops, manufactures and distributes orthopaedic products and daily living aids»
Prim Ortopedia develops, manufactures and distributes orthopaedic products and daily living aids trought orthopaedic supply shops, pharmacies and pharmacie dealers.

This includes an extensive range of orthotics such as ankle and knee support, girdles, wristbands, hyperextension braces, etc., as well as prostheses and prosthetic components, daily living aids, incontinence and electromedical products.

Prim sells products manufactured in-house under well-known brands such as PRIM, ORTHOPRIM, CAMP, ELCROSS, BEBAX, SWASH, TOPLINE, CONFORSIL, in Spain, and in other countries.
We also distribute other lines of orthopaedic products from leading international companies.

 

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